Have You Every Heard This Stuff Before?
I run into these conversations almost daily.Where do people get off on begging and suggesting that we lower our prices or throw something in for free.How about-your in that corner anyway,why not trow in another outlet for free to make me a happy person today.
I used to do a lot of dentist offices and they were the worst.So when one dentist wanted the free outlet cause it was right there, I replied-when you fill that cavity in front just do the tooth next to it-you are right there anyway.He got the point ant I got my extra $75 bucks for the outlet!!
Or maybe your doing a bid and all you get is-I only have $5k in the budget,can you lower it a bit just in case I want to add something later.I WANT TO SCREAM SOMETIMES.WTF??
One day it happened to me before I started the job or bought any materials.I looked a the lady and shook my head,walked away and didn’t look back.
I am sick of people trying to beat me up this way.I would rather cut off my nuts than give anything away for free.
Anybody else want to share?
Sparky
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{ 5 comments… read them below or add one }
Dear Sparky,
Here’s what you tell those who ask for free bonus’, apologize and tell them that the supplier does not give you the parts for free, but if they want to book you for an extra HOUR or whatever, you’ll throw in a 3-4 dollar (definitely less than $10) contact device or switch. Or tell’em you’d be happy to create the impression of something for free. Or even better, say you’ll have to charge $80 for a duplex receptacle, but the install is free(as long as said install takes less than the value of your time.) LOL
R. Steffan
Well spark I feel same whay but.i think there must be ways to prepair ourselfs for this.i guess if you have a fat job a person could add a small plug add on amd if do write it on invoice what you did.maybe tell custumer well if I do the little extra maybe they could pass out some of your cards hamd them some tell them if they could get custumers you give them finder fees,sounds silly right but we need to spin this crap alittle towards our benifit .im like you I get pissed too.but need to make mental note before each job to be salesman also,deplomatic perswading
I think also have some clauses,agreements in invoice to limot this shit,take it to chamge orders for additional work,co. Policy does not.alot for freebies,or even state governing board does not alot must go to.a change order maybe it is easier to get more money then.ive put unseen conditions,device failure when testings,changes to contracts,will increase cost to conyracr in most causes on my invoices as a stamped on in ink .i may need to revise it soon.i think it best to be less tech talk to custumer and more a smusher even thoe we may not like acting like that
Or like dude a few commemt befor said if asked for free extra plug you can say well I can do it by giving free plug but have to charge labor
Um I think can always be looking to up sell at custumer house,allways can find a code violation,change out a fpe,zinsco or somthing.i used to have nice looking little signs on my tool bag add agfi or plug or fAn for x amoumt
I hate free estimtes,im not the cheapest I could use advice on selling more free estimates